Recent incidents
Brief slowdown in document generation
Resolved
May 8, 2026 · 14:23 – 14:47 CET · 24 minutes
A queue backlog caused PDF generation to lag by 60–90 seconds. The issue was identified and resolved within 30 minutes. Root cause: an unusual spike in concurrent month-end report exports.
Scheduled maintenance — database upgrade
Completed
April 26, 2026 · 02:00 – 02:45 CET · 45 minutes (planned)
Database engine upgraded to the latest LTS version. Brief read-only window from 02:15 to 02:30 CET. All customers notified 7 days in advance.
Login intermittently slow for some users
Resolved
April 14, 2026 · 09:18 – 09:35 CET · 17 minutes
SAML SSO login responses were intermittently slow (~5s) for a subset of users. Identity provider cache cleared and the issue resolved itself.